Shipping & Delivery Policy

At SBHANDLOOM, we take great care in preparing every order so that your handloom treasures reach you safely. We aim to provide a smooth and reliable delivery experience, ensuring that each package is handled with care from our hands to your doorstep.

Shipping Across India

• Delivery Coverage: We aim to deliver our products across India, subject to service availability at your location.
• Shipping Charges: Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
• Order Processing: Orders are processed during our regular working days, excluding Sundays and public holidays.
• Dispatch Timeline: Ready-to-ship products are generally dispatched within 1–2 business days after order confirmation. Products requiring additional preparation may take longer, as indicated on the product page.
• Estimated Delivery: Most orders are expected to arrive within 5–10 business days after dispatch. Delivery timelines may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.
• Changes to Delivery Details: If you need to update your shipping address or other delivery information, please contact us as soon as possible at [your customer support email] or [your contact number]. We will try our best to accommodate your request before the order is dispatched.
• Orders Already Dispatched: Once an order has been handed over to our delivery partner, changes to the shipping address or other order details may not be possible.

Delivery Guidelines

• Check Your Package: Please inspect the outer packaging upon delivery. If the parcel appears damaged, opened, or tampered with, we recommend refusing delivery where possible and contacting our support team immediately.
• Report a Concern: If you receive a damaged package or experience a delivery-related issue, email us at [your customer support email] with your order number and relevant photographs, if available.
• Delivery Delays: While we work with reliable logistics partners, certain delays may occur due to circumstances beyond our control. We will assist you with tracking updates and coordinate with the courier whenever possible.
• Order Tracking: Once your order is dispatched, tracking details will be shared with you whenever available, allowing you to follow your package’s journey.

Need Help With Your Delivery?

We’re happy to assist you with any questions about shipping, delivery timelines, or tracking your order.

Email: contact@sbhandloom.com

Phone/WhatsApp: 8541839943

Thank you for choosing us and supporting the art of Indian handloom. We appreciate your trust and look forward to bringing beautifully crafted textiles to your doorstep.